Privacy Policy

This website is the online shop of Unseen Battles, a clothing brand based in Stockton-on-Tees, United Kingdom. Questions about this policy: nicolahamilton72@gmail.com.

Orders. When you buy something, we collect your name, email address and delivery address, plus what you ordered. We use them to take payment, deliver your order, and contact you about it. Our legal basis is the contract between us and your legitimate interest in keeping proper sales records.

Payments. Card payments are processed by Stripe. Your card details go directly to Stripe — this website never sees or stores your card number.

Newsletter. If you join the mailing list, we store your email address and use it only to send the newsletter you asked for. Every email includes a way to stop, and you can also just write to us and ask to be removed — we will remove you.

Messages. If you email us, we keep that conversation so we can answer you properly.

This site uses only the cookies it strictly needs — keeping the items in your basket while you shop, and keeping the shop owner signed in to her dashboard. There are no advertising or tracking cookies here.

Only the services needed to run the shop: Stripe (payments) and the delivery services used to send your order. We do not sell your data, and we never share it for anyone else's marketing.

Under UK data protection law you can ask to see the personal data we hold about you, ask for it to be corrected or deleted, and object to its use. Email us and we will respond within one month. If you are unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO).