Delivery & Returns

UK delivery is £3.95 per order — and free on orders over £50.00. We currently deliver within the United Kingdom only.

Orders are dispatched within 2–3 working days from Stockton-on-Tees. UK delivery usually takes a further 2–4 working days after dispatch, so most orders arrive within about a week of ordering. You will receive a payment confirmation email as soon as your order is placed.

Custom, made-to-order requests take a little longer — the owner confirms the timescale with you in writing before anything is made, and nothing is produced until you are happy.

If something isn't right, you can return unworn items, with their tags still on, within 30 days of delivery for a full refund of the item price.

To start a return, email nicolahamilton72@gmail.com with your order reference, and we'll tell you exactly where to send it. Please don't send anything back before emailing — we can't accept returns we don't know about. Return postage is paid by you unless the item is faulty.

Refunds are made to your original payment method within 5–10 working days of the item arriving back with us and being checked.

Wrong size? Size exchanges are always welcome within the same 30 days. Email us with your order reference and the size you'd like instead, and we'll arrange the swap — if your new size is in stock, we'll dispatch it as soon as your return arrives.

Custom, made-to-order pieces are created just for you, so they can only be returned if they are faulty or arrive damaged. If anything about a custom piece isn't as agreed, email us and we will put it right.

If anything arrives faulty or damaged, email us within 30 days with your order reference and a photo if you can. We'll offer a replacement, a repair, or a full refund including your return postage — your choice. None of this affects your statutory rights as a UK consumer.

Not sure which size to start with? Check the size guide.